1. Payments and processes

1.1 The full payment for the course must be received prior to delivery or in the case of a third party, i.e a hospital Trust, a purchase order must be received accepting liability.

1.2 Acceptable methods of payment are by BACS or cheque. The fee may be paid in three instalments but a small additional fee to cover administration will be chargeable.

1.3 Mediterm reserves the right to suspend or terminate access to the course for non payment of fees. Outstanding fees not paid one month from the course commencing will be subject to this suspension.

1.4 Completion of end of module tests is a compulsory requirement of the course. Students who have not completed these cannot sit the exam.

1.6 Practice papers completion is a compulsory requirement of the course and is essential for exam preparation. All students must sit 4 practice papers prior to sitting the exam.

1.7 Resit - students failing to reach the 70% required to pass the exam will be able to resit the exam for the fee of £50. Mediterm Training will invoice the student directly for the resit fee unless otherwise stated. Students will need to establish with their employer (if relevant) if they can be reimbursed for this expense. Employers and students may wish to establish their own policy regarding this.

1.8 Any failing students will have a further 2 opportunities to pass the exam. Those failing a 3rd exam will be removed from the course. They may rejoin upon payment of full course fees to complete the course again from the beginning.

1.9 Deferring - students are able to defer their studies by placing a hold on the course delivery to indicate that they are not actively participating in the course for a defined period of time. During this period, Mediterm will not contact the student and will suspend course delivery.

1.10 All exams must be sat within 12 months of commencing the course (Level 2) or 18 months of commencing the course (Level 3). Failure to sit the exam within this timeframe will result in removal from the course. We will notify students who approach this time and remind them of these terms. Those exceeding this timeframe who still wish to complete the course and sit the exam will be required to pay the course fees in full and can start the course from the beginning. Those who do not engage with Mediterm after this timeframe will be removed from the course.

1.11 All payments to Mediterm Training must be in pounds sterling.

1.12 All prices quoted on the website are subject to change. All prices should be confirmed before placing an order. No refunds can be issued from 7 days of a course starting, unless the course is cancelled by Mediterm Training.

1.13 Organisations may 'swap' a student for another student. This can only be actioned until the time that the student has sat the revision test for module 2. Once the student has sat their revision test for module 2 their place can no longer be swapped.

2. Intellectual Property Rights and Mediterm Training Material

2.1 The material on the website is protected by copyright.

2.2 You may use the website for personal and non-commercial purposes only.

2.3 You acknowledge that the Mediterm website, special technology used in connection with the website, software, material, information, communications, text, graphics, links, audio, photos and other data available within the website are provided by Mediterm Training or third party providers and are the copyright works of Mediterm Training and/or such third parties.

2.4 You may not copy, decompile, reproduce, publish, distribute, modify, create derivative works of, rent, lease, transfer, display, transmit, compile in a database or in any manner commercially exploit any part of the Mediterm Training content in whole or in part unless expressly authorised by Mediterm Training or the relevant third party owner.

2.5 You may only download and print a reasonable quantity of copies of Mediterm Training content for non-commercial, personal or education use only. The copies must contain any copyright or other proprietary rights that are contained in the original source. The copies must not be modified.

2.6 You acknowledge that Mediterm Training and/or third party providers remain the owners of the Mediterm Training content and that you do not acquire any intellectual property rights in the Mediterm Learning content.

3. Accuracy of information

3.1 All material and information on the website is provided in good faith and is believed to be accurate and current as at the date of publication.

3.2 Mediterm Training makes no guarantee as to the usefulness of the material and information on the website. In particular Mediterm Training makes no guarantee as to the appropriateness of the course and no guarantee as to the likelihood of employment which may be gained by virtue of any training undertaken.

4. Liability

4.1 Mediterm Training's total liability to you in contract, tort or otherwise shall not exceed the relevant booking fee paid or payable to Mediterm Training.

5. Access

You agree and understand that Mediterm Training may prevent or restrict your access to the website for any technical, security and any other reasons at its absolute discretion.

6. Security

6.1 When using the World Wide Web, you are using networks, facilities and services that are beyond the control of Mediterm Training.

6.2 You assume all risk and liability for your use of the World Wide Web, the internet or any such third party networks, including any access to the website through such media.

7. Refund policy

7.1 You have the right to cancel your application and receive a full refund of the course fee provided Mediterm are informed within 7 days of a course commencing. See also point 1.13.