Below are some of our common questions and answers.
Level 1 is purely an
Introduction to Medical Terminology and is aimed at learners who have not
received any formal training in medical terminology – this doesn’t necessarily
mean those new to post, we have learners who have worked for 10 or more years
and have acquired some knowledge through their roles but felt like a light was
switched on when they attended formal training.
Learners receive a
certificate of attendance, and many will feel that this training is in enough
depth for them to feel more confident in medical terminology.
The level 2 course
builds upon this knowledge to offer more depth and a greater range of content.
We find students who enjoy the Level 1 sessions and feel like it has sparked an
interest to learn more medical terminology transition well onto the Level 2
course. However, many of our students will start at Level 2 without
having completed Level 1 and do perfectly well. We ensure we include the
fundamental concepts of word building in our Level 2 course so students with no
previous medical terminology training are still taught the basics.
“Introduction
to Medical Terminology is now a staple course for our workforce and 243
participants attended this course in 2022. The course and the Trainer
consistently receive excellent feedback, and after completing the course
participants feel more confident when speaking to medical colleagues, patients
and families. This course allows people who don’t have a clinical
background the opportunity to expand their understanding and improve awareness.” Feedback
from Navrose Chappell – Staffordshire Training Hub Manager
The Level 2 course is aimed at the complete beginner to terminology and is the first of the certificated courses. Many people feel comfortable starting at this entry level. Level 2 is equivalent to a GCSE in terms of difficulty and study time whereas level 3 is equivalent to an A level. Going straight in to level 3 is like completing an A level in a subject you have not studied at GCSE, a tough challenge but a possibility, only you can decide the level of commitment you are able to put in.
If you are still unsure which level is best for you then click here for a copy of a level 2 paper, if you cannot answer more than 50% of the questions then level 2 is certainly the place to start. If over 50% is known then level 3 would be suitable for you. Once you have attained the Level 2 qualification, you will be able to “upgrade” to the Level 3 course at a discounted rate.
Level 2 is completed in approximately 12 weeks (
6 modules) and Level 3 takes approximately 20 weeks (10 modules). We encourage learners to
let their mentors know about holidays and busy periods in their lives to allow
extensions to be made, where necessary, for individual modules.
For the Level 2 course the recommended study time is 6-8 hours per week (45 Guided Learning Hours). For the Level 3 course, the recommended study time is 8-10 hours per weeks (82 Guided Learning Hours). If upgrading from Level 2 to Level 3, the suggested study time is 6- 8 hours per week.
You
will receive a message once your registration has been submitted to us, this
confirms that you have a place on the course you have registered for. PLEASE
MAKE NOTE OF YOUR USERNAME AND PASSWORD AS THESE WILL BE VITAL FOR YOU TO
ACCESS OUR PORTAL SYSTEM.
You
will then next hear from us a week before the course starts and later that week
you will receive a message from your mentor who will contact you to introduce
themselves and give you a little more information. As a summary timeline,
here is what to expect:
-
The week before the course starts both Mediterm and you mentor will be in touch
with more information.
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On the Monday of the course start date you will receive an email telling you
that the first module has been unlocked in the portal. Log into the
portal and study the material in your own time over the next 2 weeks (midway
through this revision time, we will send you a revision guide which can be used
to self test for any gaps in your revision knowledge as well as details about
our excellent revision app, Quizlet).
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Once you have had the material for 2 weeks, you will be sent an email telling
you that module 2 is now unlocked in the portal, this module contains a
revision test to test you on the knowledge you have acquired on the previous
module. Complete this test to without referring to your course notes and then
submit the test for marking and feedback.
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The course will continue this way over 5 modules at level 2 and 9 modules at
level 3. Once all the learning is complete, you will have access the final
revision module. This contains revision aids such as crosswords and clinic
letters for you to decipher as well as a video clip which allows you to work
through a past paper in unison with the video and to be shown the format of the
exam. There are then 4 compulsory past papers for you to complete and submit to
your mentor for marking and feedback. Once these are complete, learners will
liaise with their mentor regarding readiness for the exam, and if deemed ready
the exam process will be explained and an exam date set.
Many hospitals use Mediterm Training as an approved training
provider and either fund the course through the Education and Training
Department or via departmental budgets. We also offer the option to self fund. You may be able to complete the
course as part of an apprenticeship scheme, please contact us for more details
about incorporating our courses into your apprenticeship
For
courses paid for by the student’s employer, we will obtain details of who to
invoice from the registration form. In hospital Trusts a PO is commonly
required, we can issue an invoice to be sent to finance departments to generate
the PO. Those self funding the course will be sent an invoice via email upon
completion of a self funded registration form.
Yes, though you
will pay slightly more due to administration costs. Payments for Level 2 may be
made in 3 instalments, the first being at the start of the course,
the second after module 2 and the third payment at Module 4.
Payments for Level 3 are collected in 3 instalments, the first at the start of the course, the second after Module 3 and the third after Module 6.
As of 2023, our
exams are now taken online via our learning portal. Learners are invited to sit
the exam when they have successfully completed 4 of the compulsory past papers.
The exam time and date are set to suit
the learner’s schedule. Using proctoring
software, we ensure that exam conditions are met during the exam and reserve
the right to cancel the exam should there be any concerns regarding any
breaches of exam conditions. Exams are
marked by our internal moderators with external moderation also incorporated to
ensure consistency of marking.
Upon
commencing the course, we will liaise with learners regarding the technical
requirements for the exam. In the first instance, learners will be advised to
sit the exam at home using their own computer and installing a chrome extension
to allow the installation of the proctoring software. Should learners not have the technology available
to sit the exam at home, we advise liaising with the place of work for face to
face invigilation whilst completing the exam online. We’re keen to limit the requirements
of line managers/sponsors to facilitate the exam so encourage the use of technology
at home where possible.
The exam fee is
£50 and is included in the course fees. Those learners who need to resit the
exam will be required to pay £50 for a subsequent exam. Our resit process involves the completion of
an additional 2 past papers before attempting a further exam.
You must obtain a minimum of 70% at both levels to pass the exam. We also use this as our pass rate for our internal testing.
The grading brackets are as shown:
70%+ = pass
80%+ = merit
90%+ = distinction